Medical Records and Billing Information
Health Information Management (Medical Records) is now centralized at St.
Joseph Hospital of Orange. There is no longer an office located at St.
Jude Medical Center.
To receive copies of your medical record or billing information, you must
submit a written, signed, and dated request form. You may download, print
and complete the Authorization for Use or Disclosure of Health Information
in English or
Mail, email or fax your completed request to:
Health Information Management
Release of Information
St. Joseph Hospital Orange
1100 West Stewart Drive
Orange, CA 92868
(714) 744-8785 Fax
Attn: Release of Information
You have the option of receiving your information on aa CD, paper copies,
email or fax. Please indicate your preference on the authorization form.
Most requests are completed within 3 – 5 business days of receipt
of the authorization. In some instances, requests may require additional
time to process.
If you wish to pick up your medical records, you will need to go to St
Joseph Hospital of Orange, when presenting in person you will be required
to show photo identification.When picking up your copies you will be required
to show photo identification.
Medical records/billing information may be released to anyone that the
patient authorizes in writing to receive such information. A valid authorization
MUST contain the following information:
- Patient’s full name
- Date of birth
- Specific information to be released (i.e. lab report) and the date of service
- Purpose for which the information may be disclosed (continuing care, insurance,
disability, personal use)
- To whom the information is to be sent to including the name and address
or who will pick up the information
- Specify when the authorization will expire
- Identify if you would like a copy of the authorization
- The patient’s signature or a patient’s legal representative’s
signature. Authorizations signed by a representative must include a copy
of the durable power of attorney, guardianship etc.
- Date of the signature
Information pertaining to mental health treatment, HIV and alcohol and
drug are designated as sensitive information. In order to release this
information, the authorization must specifically state this. There are
check boxes on the authorization that should be checked and initialed
if this information is requested.
In the event of a large request for medical information, St. Jude Medical
Center utilizes Sharecare to fulfill these requests. Please note that
there may be a fee associated with this type of request. If you have questions
regarding the fee, please contact Sharecare at (714) 771-8000 ext. 12430.
If you have any questions regarding obtaining copies of medical records/billing
information please contact Health Information Services at (714) 771-8202.