Joint Commission Statement
St. Jude Medical Center is accredited by the Joint Commission. Accreditation means that St. Jude Medical Center has demonstrated compliance with organizational, patient care and safety standards.
St. Jude Medical Center has set standards to continuously improve performance, provide the highest quality of patient care and to ensure our patients are treated in a safe environment. In response, the Administration and Board of Trustees have invited The Joint Commission to conduct a full survey of St. Jude Medical Center.
St. Jude Medical Center, in conjunction with the Joint Commission, views the survey process as part of our efforts to provide the highest standard of care, and not a one-time "inspection" of compliance. We use this opportunity to have key processes validated and welcome recommendations for improvement. We also initiate proactive steps for performance improvement.
For further information concerning the Joint Commission visit their Web site at www.jointcommission.org.
If you have a concern or complaint about patient care or safety, we encourage you to contact our Patient Relations Specialist at (714) 992-3000, ext. 3749 or by writing to:
St Jude Medical Center
Attn: Patient Relations Specialist
101 E. Valencia Mesa Drive
Fullerton, CA 92835
If you do not feel like your concern can be resolved through the medical center, you may contact the Joint Commission’s Office of Quality Monitoring directly to report any concerns or register complaints. You may call (800) 994-6610, by e-mail to: firstname.lastname@example.org or by mail to:
Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181