NICU Webcam

When a baby requires care in the Neonatal Intensive Care Unit (NICU), it is a stressful time for the entire family. But at St. Jude Medical Center, we’ve made it a little easier: new moms and dads can have the reassurance of watching their baby grow and develop from their computer or mobile device.

The Nicview Webcam System creates a “virtual window” into the NICU. Individual cameras mounted above the isolettes provide parents with real-time viewing securely over the Internet. St. Jude Medical Center offers the webcam as a free service to our patients, but we know the reassurance and peace of mind it offers is priceless.

Strengthening the Bond

Bonding between parents and their newborn is as important in the NICU as it is at home. Having the ability to watch your baby anywhere can help keep you involved and informed—and strengthens the connection between you and your baby.

Bringing Family Together

With the webcam, traditional boundaries of distance disappear. Family, across the street or across the globe, now has access to real-time video of the newest family member.


The webcam is easy to access, and there are no software downloads or Adobe Flash plug-ins. If you can access the Internet, you can use this webcam. If you have technical difficulties, customer service support is available 24 hours a day, seven days a week at (855) 642-8439 or

Secure and Reliable

All video and information is secured with 256-bit SSL encryption (the web security standard). No video is stored.

You Control Access

If you would like to view your baby online, you must sign a consent form. You will be given a unique username and password. Please do not share your information with anyone you do not want to have access to the webcam. No one else will be able to access the webcam, except for St. Jude authorized personnel. Only the baby’s parents will be allowed to activate the webcam.

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