During Your Hospital Stay

Visitors: Suggested visitation hours are from 10 a.m. - 1 p.m. and 4 - 8 p.m. Every day from 1 - 4 p.m., we have “Cuddle Time”, which is a special time to bond with your baby and rest. During this time, we try to prevent any unnecessary interruptions to help you and baby get to know each other.

Contacting your nurse: Please call her pocket phone, the extension is on the whiteboard in your room.

Keeping baby safe: Anyone who comes to pick up your baby must have a name badge with a pink band. Your baby’s bands should be checked against your bands when the baby is brought back to you. If the HUGS tag or identification band comes off, alert your nurse immediately. Your baby must be with a banded adult or staff member at all times.

Important to Remember: Always place your baby on his/her back to sleep.

Overnight guests: Rooms are designed to allow your spouse or other adult to comfortably stay overnight with you, but please choose just one guest.

Meal options: Breakfast is available 7 - 9:30 a.m. and lunch/dinner is available 10 a.m. - 7 p.m. Meal orders can be placed anytime from 7 a.m. - 7 p.m. by calling exts. 6777 or 6780. If you get a recording, please leave your order after the beep. For spouses and visitors, the cafeteria is on the 1st floor of the Northwest Tower and is open daily from 6:30 a.m. - 7:30 p.m. and 9 p.m. - 12 a.m.

Housekeeping: Service is available daily until 3 p.m. Ask your nurse if you need housekeeping after-hours.

Educational TV: The Newborn Channel is 31.1 (English) and 33.1 (Spanish).

Taking walks with baby: When walking in the hallway, keep your baby in his or her bassinet and make sure the bassinette is flat, not inclined. It’s also a good idea to keep a bulb syringe in your baby’s bassinette and be familiar with how to use it.

Going home: Discharge is typically at 11 a.m. and you can be picked up at the Val Mesa Entrance, which is located on the south side of the medical center, next to the tennis center.

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This is Your Hospital